Ingeniero De Soporte De Producción

Overview

WHO WE ARE

Edda International, a dynamic and rapidly growing European group of companies with an estimated 2024 turnover of 20+ MEUR, 220+ employees and 15+ years of experience. Operating out of Luxembourg and Brussels, Edda International manages large International Institutions Framework Contracts delivering Information Technology services throughout geographical Europe. WHAT WE ARE LOOKING FOR

Senior Production Support (L3 Troubleshooting) Engineer

We are currently looking for a Senior Engineer with proven production support expertise to join our client’s projects at a prestigious European Institution in Brussels.

The mission involves advanced incident management, monitoring, troubleshooting, and stabilization of production environments, with strong involvement in Java, Angular, PostgreSQL, and cloud-native applications.

In this role, you will :

• Provide L3 troubleshooting and production support for mission-critical systems.
• Resolve advanced incidents, defects, and escalations.
• Enhance monitoring, automation, and observability of enterprise applications.
• Mentor L1 / L2 teams and ensure smooth knowledge