Local Operations Specialist

Our client, Xiaomi , is one of the world’s leading technology innovators, known for building high-quality smartphones, smart devices, and digital ecosystems that connect millions of users worldwide.

As part of their continued growth in Europe, they are expanding the Xiaomi App Store Operations team in Spain. We are looking for a Local Operations Specialist to support the local market, focusing on user insights, operational excellence, and community engagement.

This is a remote position (Spain-based), ideal for professionals who are passionate about mobile apps, user experience, and data-driven decision-making.

Position Summary :

The Local Operations Specialist will act as the key liaison between Xiaomi’s global product teams and the local user community in Spain. You’ll play an important role in understanding user needs, analyzing data, managing engagement, and driving improvements in Xiaomi’s app ecosystem.

Key Responsibilities :

Act as the local expert for Xiaomi’s App Store operations in Spain.

Gather, analyze, and summarize user insights and market trends .

Conduct weekly reports highlighting user feedback and experience issues.

Collaborate with global and regional teams (product, engineering, marketing) to enhance local app performance.

Manage community engagement through the Xiaomi Fans community, supporting brand loyalty and user satisfaction.

Support local marketing campaigns and user research initiatives.

Ensure operational compliance with local regulations and Xiaomi’s global standards.

Qualifications :

Bachelor’s degree in Marketing, Business, Data Analysis , or related field.

Previous experience in user operations, customer support, or community management .

Strong analytical and reporting skills; proficient in Excel (knowledge of SQL or Python is a plus).

Excellent communication skills in Spanish and English .

Passion for technology, mobile apps , and Xiaomi’s ecosystem .

Highly proactive , detail-oriented , and capable of working independently in a remote environment .

Experience within a tech or app-based organization is an advantage.

What’s in For You :

Opportunity to work with a global technology leader .

Remote flexibility with a supportive international team.

Attractive compensation package and room for career growth.

Exposure to global operations and product development.

Join a culture of innovation, collaboration, and continuous learning .

How To Apply :

If you’re ready to take on a dynamic role supporting one of the world’s top tech brands, we’d love to hear from you.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Retail

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Additional notes

This description reflects the core responsibilities, qualifications, and benefits of the Local Operations Specialist role. The posting above may be followed by related opportunities within Xiaomi’s global teams.

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