Head of Delivery B2B / B2G

Ironhack is a Global Tech School ranked top 2 worldwide. 

Our mission is to help people transform their careers and join a thriving community of tech professionals that love what they do.

We do this through Intensive courses & bootcamps in Web Development, UX / UI Design, Data Analytics & Cybersecurity, as well as Career Services aimed at helping our students to be prepared to look for a job after the course.

Ironhack is a global tech school that helps companies and individuals close the digital skills gap through immersive, outcomes-driven education.

We’re looking for a Head of B2B / B2G Delivery to lead the strategy, systems, and performance of Ironhack’s global B2B program delivery. You’ll lead and empower a team of delivery managers, instructors, and operational staff to ensure we exceed client expectations, scale efficiently, and maintain exceptional learning outcomes, including programs funded through public-sector and government initiatives.

🔧 What You’ll Own

Delivery Strategy : Define and evolve Ironhack’s B2B delivery model across modalities (remote, on-site, hybrid) and markets.

Team Leadership : Manage and scale a high-performing delivery team, including a unit focused on government-funded programs, grants, and public tenders.

Quality & Outcomes : Ensure top-tier learner experiences, client satisfaction (NPS), and career-aligned outcomes.

Operational Scale : Build and optimize systems for cohort planning, staffing, tooling, and reporting across private and public-sector programs. Operation focus : optimising with automation and continuous process improvement

Understand customer and project requirements and establish processes for well-functioning delivery through improvements and automation.

Data insights : know how to read data and create action plans based on these inputs, working with the internal team or other stakeholders

Cross-Functional Alignment : Work with Sales, Product, Education, and Legal to ensure compliant and scalable delivery that meets the standards of both enterprise clients and government partners.

🎯 What Success Looks Like

Strong client NPS and repeat business

Government-funded programs delivered with full compliance and high-impact outcomes

Operational scalability and profitability across all delivery models

High-performing, mission-driven delivery team

Transparent metrics and reporting across private and public sectors to keep improving performance

✅ You Bring

5+ years in program delivery, B2B operations, or services leadership

Proven experience leading or delivering government-funded, upskilling, or reskilling programs

Experience managing distributed, cross-functional teams

Operational mindset with strong systems thinking and data fluency (salesforce, metabase, sql, etc)

Fluent in English and Spanish ( required )

Familiarity with public-sector processes : RFPs, compliance reporting, and grant execution

Background in adult education, bootcamps, or tech training

📌 What We Offer

The opportunity to make a difference in the lives of our students and be part of a team committed to educational excellence.

• Remote policy working from Spain
• 22 working days of vacation per year.
• Flexi Fridays : 6-hour workday on Fridays.
• Free enrollment in our part-time courses : learn to code, design, or analyze data.