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Global Account Director

Global Account Director

OpenTextMadrid, Comunidad de Madrid, España
Hace más de 30 días
Descripción del trabajo

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

About OpenText

OpenText is The Information Company, powering and securing information to elevate every person and every organization to their full potential. Our mission is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management (EIM).

The Opportunity

As a Global Account Director (GAD) for major clients in the Financial Services and Insurance sectors—Santander, Mapfre and Telefonica—you will play a pivotal role in driving digital transformation across multiple OpenText Business Units (BUs). This role combines deep sales expertise, strategic business consulting, and cross-functional leadership to unlock substantial value for our customers and OpenText.

The position is ideally suited for professionals based in Madrid, Spain, due to the strategic importance of customer proximity.

Key Responsibilities

  • Drive significant incremental growth across named global accounts.
  • Shape and close large, complex multi-BU deals that deliver measurable business outcomes.
  • Demonstrate quarterly revenue predictability and target overachievement.
  • Lead opportunity creation, deal qualification, and contract negotiations with C-level stakeholders.

Consultative Business Leadership

  • Serve as a trusted strategic advisor to CxOs and senior stakeholders in both IT and business lines.
  • Develop and execute robust account plans and point-of-view strategies aligned with customer transformation objectives.
  • Understand and communicate industry-specific trends, especially within banking, insurance, and telco sectors.
  • Inspire and align cross-functional, virtual account teams across geographies and OpenText business units.
  • Coordinate and lead joint planning sessions with Account Executives (AEs) to ensure execution of global account strategy.
  • Build internal consensus, establish governance models, and orchestrate customer engagement cadence.
  • You Are Great At

  • Achieving and forecasting revenue consistently across quarters
  • Strategic account planning and driving account-based strategies
  • Engaging in high-value executive-level discussions (both IT & business)
  • Navigating complex global organizations and stakeholder networks
  • Mobilizing and leading matrixed teams and virtual account resources
  • Building trust, driving influence, and delivering outcomes
  • What It Takes

  • Proven success in managing multi-million-dollar global accounts
  • You must have existing experience managing and working with either Santander, Telefonica or Mapfre.
  • Experience with solution selling, SaaS, cloud, and digital transformation offerings
  • Strong commercial acumen, including contractual negotiation skills across multinational stakeholders
  • Exposure to C-level executives, and ability to articulate business outcomes tied to IT innovation
  • High cultural intelligence and fluency in managing regional sensitivities
  • A growth mindset with intellectual curiosity and passion for learning
  • Bachelor’s degree required; MBA or equivalent preferred
  • Fluency in Spanish and English is required
  • Location Requirement

    This role requires frequent in-person engagement with customers. Candidates must be based in Madrid or nearby and able to travel across Spain and Europe as needed.

    OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

    If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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