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Spanish Speaking Customer Service for E-commerce in Greece - Relocation Paid

Spanish Speaking Customer Service for E-commerce in Greece - Relocation Paid

Patrique Mercier Recruitment JPValencia, Valencian Community, ES
Hace 6 días
Tipo de contrato
  • Teletrabajo
  • Quick Apply
Descripción del trabajo

Start an exciting chapter in your career with Patrique Mercier Recruitment JP as a Spanish Speaking Customer Service Representative for a leading e-commerce company in Greece! This role offers not only the chance to work in a vibrant industry but also paid relocation to experience the beautiful culture and lifestyle of Greece. You will be the first point of contact for our Spanish-speaking customers, addressing their inquiries, resolving issues, and providing exceptional service. If you are passionate about customer support and want to be part of a dynamic team in a fast-paced e-commerce environment, we want to hear from you!

Responsibilities

  • Provide outstanding customer service to Spanish-speaking clients through multiple communication channels, including phone, email, and live chat.
  • Resolve customer queries and complaints quickly and efficiently to enhance customer satisfaction.
  • Keep up to date with the company’s products, services, and promotions to provide accurate information to customers.
  • Document customer interactions and maintain detailed records in the company’s CRM system.
  • Collaborate with team members to improve service processes and customer experiences.
  • Engage in ongoing training to expand your knowledge of e-commerce trends and customer service practices.
  • Provide feedback and suggestions for continuous improvement in service delivery.

Requirements

  • Fluent in Spanish, both spoken and written; English proficiency is required.
  • Exceptional communication skills with a customer-oriented mindset.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Previous experience in customer service, particularly in e-commerce, is an advantage.
  • Familiarity with CRM systems and e-commerce platforms.
  • A positive attitude, flexibility, and eagerness to embrace a new cultural experience in Greece.
  • Benefits

  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive (Greek) monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program : Bring your friends and receive great bonuses!
  • Free Greek language courses.
  • Work for a Great Place to Work -Certified Company.
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    Customer Service • Valencia, Valencian Community, ES

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