Operations Management

Role Overview

Operations Builder – The Ops Builder core responsibilities are to build and strengthen our operational capabilities and scale our platform efficiently to handle fast growth, cost optimisation and product diversification.

Responsibilities

Launch and iterate on new services made to scale fast.

Push for automation and efficiency gain of our processes.

Set up monitoring for a granular understanding of our processes.

Identify risks and areas of improvement.

Improve the overall financial efficiency of our model.

Leadership & Collaboration

Bring the Ops vision in the Company roadmap.

Navigate through the different teams to make things happen.

Coach more junior colleagues.

Contribute to team development (hiring, structuring, etc.).

Examples of previous Ops missions

Building an automated AI based concierge service – member shares some constraints in app, we ensure we can programmatically call clinics to book an appointment matching their requirements.

Building automations to ensure we order our member cards in a batch way to reduce our costs while ensuring a delightful continuous delivery.

Handling tactical and strategic discussions with our current third‐party administrators.

Required Experience & Skills

At least 3 years of professional experience in Operations management or entrepreneurship.

Fluent in both English and Spanish.

High level of structure and strong analytical skills (including SQL fluency for data analysis).

Capable of building automations (Zapier, n8n...).

Strong in launching and steering projects by setting high‐level vision and monitoring day‐to‐day progress.

Strong at optimizing processes while never compromising members' delight.

Comfortable in fast‐paced environments, dealing with uncertainty proactively.

Love to collaborate with transversal teams, not afraid to be hands‐on nor to challenge past decisions.

Location & Level

Based out of France, Belgium or Spain.

Target level on our grid : C0‐D.

Benefits

Fair rewards – generous equity packages complement your base salary for permanent contracts.

Flexible office – work from anywhere.

All the tools you need – top‐of‐the‐line equipment.

Flexible vacation policy and flexible working hours.

Delightful healthcare insurance – 100% for you and your children, 90‐100% for partners depending on your country.

Transportation benefit – generous transit benefit.

Learning & training opportunities – free books and conference budget.

Personal growth through coaching – each Alaner paired with a dedicated coach.

Parental leave – extended parental leave for all new parents (permanent contracts only).

How to Apply

We're hiring people, not roles. If you're excited about this opportunity but don't meet every box, we'd love to hear from you . Everyone, no matter how underrepresented, should feel free to apply.

Important

If you identify as a woman, know that research shows women often apply only when meeting 100% of requirements. Remember, this is just a guide, not a checklist.

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