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Store Operations Manager

Store Operations Manager

beBeeRetailCastro e Marzán, España
Hace 4 días
Descripción del trabajo

About us

We are looking for a confident leader to manage the opening of our new store in Madrid.

This role is ideal for someone with experience in retail or luxury fashion, who thrives on building high-performing teams and delivering exceptional customer experiences.

You will take full ownership of the store launch, from staff recruitment and pre-opening preparation to daily operations and sales performance, shaping the store culture from day one.

  • Support the area manager in daily activities by actively contributing to the design of the Store's commercial and HR strategy.
  • 360° management of your shop.
  • Plan, implement and monitor the measures necessary to achieve and exceed sales objectives.

Key Responsibilities :

  • Ensure and collaborate in the implementation of merchandising standards and optimize sales space to maximize profitability.
  • Manage the warehouse by maintaining the correct stock level in compliance with product replenishment cycles and merchandising strategies
  • Possess good product and fashion knowledge.
  • Know and apply brand and seasonal visual merchandising standards.
  • Supervise the reception of customers, ensuring that it is in line with POP MART guidelines.
  • Coordination of commercial and organizational activities particularly on your Store (animations, events, new launches, CRM campaigns).
  • Train new joiners and accompany them on their path of growth and development in collaboration.
  • Act as a role model and promote effective communication within the sales team.
  • Requirements :

  • Citizenship or Work Permit is required.
  • At least 5-8 years experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) preferably in dynamic multinational retail contexts or Fashion Luxury.
  • Knowledge of the main trade KPIs, confidence in budget management, analysis and daily reports.
  • Agility, dynamism and problem solving.
  • Strong results orientation.
  • High predisposition in managing a team, guiding it towards objectives and creating a virtuous team spirit.
  • Degree (bachelor's or master's degree) preferred.
  • Excellent knowledge of Spanish and English.
  • Strong knowledge of Excel.
  • Benefits :

  • Selected POP MART toys as appreciation gifts every month.
  • A structured bonus / commission scheme in line with the company's and the individual's performance.
  • Regular team social events.
  • Your Application :

    If you're passionate about leading a dynamic team and driving sales success, please submit your application via 'Apply Now' button below or email us at this address.

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    Store Manager • Castro e Marzán, España

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