About us
We are looking for a confident leader to manage the opening of our new store in Madrid.
This role is ideal for someone with experience in retail or luxury fashion, who thrives on building high-performing teams and delivering exceptional customer experiences.
You will take full ownership of the store launch, from staff recruitment and pre-opening preparation to daily operations and sales performance, shaping the store culture from day one.
- Support the area manager in daily activities by actively contributing to the design of the Store's commercial and HR strategy.
- 360° management of your shop.
- Plan, implement and monitor the measures necessary to achieve and exceed sales objectives.
Key Responsibilities :
Ensure and collaborate in the implementation of merchandising standards and optimize sales space to maximize profitability.Manage the warehouse by maintaining the correct stock level in compliance with product replenishment cycles and merchandising strategiesPossess good product and fashion knowledge.Know and apply brand and seasonal visual merchandising standards.Supervise the reception of customers, ensuring that it is in line with POP MART guidelines.Coordination of commercial and organizational activities particularly on your Store (animations, events, new launches, CRM campaigns).Train new joiners and accompany them on their path of growth and development in collaboration.Act as a role model and promote effective communication within the sales team.Requirements :
Citizenship or Work Permit is required.At least 5-8 years experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) preferably in dynamic multinational retail contexts or Fashion Luxury.Knowledge of the main trade KPIs, confidence in budget management, analysis and daily reports.Agility, dynamism and problem solving.Strong results orientation.High predisposition in managing a team, guiding it towards objectives and creating a virtuous team spirit.Degree (bachelor's or master's degree) preferred.Excellent knowledge of Spanish and English.Strong knowledge of Excel.Benefits :
Selected POP MART toys as appreciation gifts every month.A structured bonus / commission scheme in line with the company's and the individual's performance.Regular team social events.Your Application :
If you're passionate about leading a dynamic team and driving sales success, please submit your application via 'Apply Now' button below or email us at this address.