Field Service Technician

MADRID, COMUNIDAD DE MADRID, Spain (Hybrid)

Job Description

In This Role, Your Responsibilities Will Be :

Carrying out installation / commissioning, fault analysis and repairs on Emerson Instruments.

Providing diagnostics, troubleshooting, calibration, startup services, and technical support to our customers.

Executing the requested job ensuring that customer's deadlines and expectations are meet.

Assisting Sales Engineers in the demonstration of products to potential customers and providing guidance in product application and after sales service.

Proactively identifying Service / Product opportunities.

Technically cleaning & loading customer orders into business system, manage dates, ITC and commercial terms.

Who You Are :

You anticipate customer needs and provide services that are beyond customer expectations. You focus on highest priorities and set aside less critical tasks. You adjust communication content and style to meet the needs of diverse stakeholders.

You quickly and decisively take actions in fact-changing, unpredictable situations. You persist in the face of challenges and setbacks.

For This Role, You Will Need :

Certificate of higher education in mechanical, electronics, computer science, or skilled worker with relevant experience.

Relevant experience as instrument technician or similar in a process control environment with particular emphasis on diagnostics, installation and start up.

Proficiency in Spanish language (verbal and written).

Good knowledge of English language (verbal and written).

Good knowledge of Microsoft Office applications (Excel, Word and PowerPoint) .

Driving license for car (class B).

Preferred Qualifications That Set You Apart :

• Demonstrated experience with : digital and pneumatics positioners, field devices, pressure, flow and temperature, bus communications, hart, foundation fieldbus, profibus PA;
• Knowledge and experience in repair and servicing of Emerson products;
• Experience working in a matrix organization;

Analytical knowledge.

Our Culture & Commitment to You :

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

Job Info

Job Identification 25017915

Job Function Customer Service

Posting Date 06 / 05 / 2025, 08 : 18 AM

Job Schedule Full time

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