Beauty Advisor Iberia

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• Ensure a unique and unforgettable shopping experience at all times, ensuring the achievement of established Sell Out objectives, monitoring KPIs, and other indicators and store traffic metrics.
• Promote cross-selling and upselling, striving to exceed objectives and ensuring the highest quality of sales and customer experience.
• Have a deep knowledge of all products in the assigned range and stay updated at all times.
• Narrate the stories and values of each of our brands. Stay informed about our industry and competition.
• Ensure customer loyalty by collecting their information through appropriate tools and building a long-term relationship with them.
• Participate in regular store meetings and contribute to implementing a winning action plan.
• Manage all special events, including collection launches, customer events, counter / store animations, podiums, sales events, and center events, etc.
• Ensure that the point of sale expresses the excellence of our brands in a sublime way, constantly ensuring the perfect display of our products according to company standards, and pointing out any necessary corrections to increase sales.
• Proactively participate in the product category stock process to maximize sales (receipt of merchandise, inventories, warehouse, orders, etc.).
• Contribute to a collaborative environment and service excellence, working as a team with team members, showing proactivity, seeking solutions, all in accordance with the company's values.
• Attend all relevant training sessions, programs, and meetings led by store management and the education team.

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