MyOT Community Manager

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT / tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

OneTrust is seeking an experienced Community Manager to lead peer-to-peer engagement within MyOneTrust (MyOT). You’ll activate and moderate digital spaces where customers ask questions, share insights, and build connections. Through thoughtful programming and gamification, you’ll turn passive users into active contributors, fueling stronger engagement, trust, and value realization.

This is a highly collaborative, customer-facing role that blends community strategy, group management, and engagement analytics to build a vibrant digital ecosystem.

Your Mission

Community Engagement & Moderation

• Manage forums, groups, and sub-communities to ensure inclusive, valuable dialogue
• Moderate discussions and enforce community guidelines to maintain quality
• Identify and engage power users, contributors, and advocates
• Monitor user behavior, flag risks, and create a safe, welcoming environment

Programs & Activation

Measurement & Collaboration

You Are

Preferred Tools & Technology Experience

We welcome candidates with a variety of backgrounds and experiences. Familiarity with all tools listed below is not required—adaptability and a growth mindset are valued.

Where we Work

We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com / careers.

Resources

Check out the following to learn more about OneTrust and its people :

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in ourPrivacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on theData Subject Request Form .

Recruitment fraud warning : OneTrust is aware of scams involving false offers of employment with our company.The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to .

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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The role is based in Madrid and follows a hybrid model, with several in-office days per week. Are you currently living in the Comunidad de Madrid, or would you be open to relocating here?

Do you have at least 3 years of experience in community management, engagement marketing, or digital programs?

Have you managed online forums, groups, or digital communities in a professional setting?

Have you designed or implemented engagement initiatives such as AMAs, challenges, or spotlight features?

Have you used community platforms like Khoros, Higher Logic, Insided, or Vanilla?

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Data Protection Notice

Before you submit your application, please confirm that you have read and understood our Candidate Privacy Notice available here .In order to exercise your rights with respect to any Personal Information submitted as part of your application, please contact us using our Data Subject Request Form .

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