Senior Site Reliability Engineer

Overview We are looking for a Senior Site Reliability Engineer with Cloud platform experience. This individual will be part of a team responsible for operating and maintaining production clusters and developing our observability solutions; they will collaborate with team members to develop automation strategies, monitoring & alerting, and ensuring overall platform reliability. Your goal will be to become an integral part of the team, making every challenge of the platform - your own challenge, and solving them accordingly.

Responsibilities

Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation

First response for incidents, contribute to problem management and root cause analysis

Support the development team\'s effort towards reliability, creating a solid reliability culture within the development lifecycle

Develop troubleshooting documentation for production support resources

Collaborate with Engineering teams to develop optimised and productive runbooks, operational documentation and automation of operational tasks

Collaborate with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle

Design, implement, and evolve observability solutions (metrics, logs, traces, dashboards) using tools such as Prometheus, Grafana, and ELK

Participate in on-call rotations and continuously improve alert quality and response processes

Champion a culture of reliability, performance, and continuous improvement across teams

Requirements

Bachelor\'s Degree or MS in Engineering or equivalent

Experience in operating at least one container orchestration cluster (Kubernetes, Docker Swarm)

Experience developing or maintaining software for production services at scale

Experience with ELK

Experience with AWS

Experience with Grafana / Prometheus stack

Strong scripting skills (Bash, Python or Go)

Excellent communication skills

Thinking out of the box and anticipating challenges. It is imperative we are not simply reactive; we must expect challenges and question technologies, procedures and thinking already in place. You will be expected to constantly review and challenge at all levels

Versatility. We work with agile / lean methods. We\'d much rather iterate and learn than assume we know all the answers

Being a team player. You don\'t (always) work in isolation and are excited by the thought of using your team whilst involving product, experience design, engineering, and more in the process

Will be considered as a plus

Telephony knowledge (SIP, VoIP)

Experience in Linux Administration (RedHat, CentOS, AL)

Working knowledge in Configuration Management tools (Terraform, Ansible)

Experience with TCP / IP and general networking concepts

RDBMS knowledge (MySQL, Postgres)

NoSQL knowledge (Redis)

Benefits

Fixed compensation

Long-term employment with the working days vacation

Development in professional growth (courses, training, etc)

Being part of successful cutting-edge technology products that are making a global impact in the service industry

Proficient and fun-to-work-with colleagues

Apple gear

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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