Digital Payments Product Manager

Overview

Who We Are : CoverWallet is a team within Aon Business Services at Aon, a global leader in risk and insurance solutions. Our mission is to help small clients easily understand, buy, and maintain protection for themselves and their businesses. Our vision is to build customer-centric, revenue-driving insurance experiences powered by actionable data, elegant design, and modern technology. Our experiences and technology support businesses in the U.S., Europe, and Asia. What you will do : As a Digital Product Manager for Digital Payments & Fiduciary, you will focus on scaling our digital platform for customer payments, as well as managing integrations with enterprise accounting & fiduciary systems. Our Digital Payments platform has experienced considerable growth in recent years, and requires a hands-on and strategically-minded Product Manager to drive scale. You will be responsible for analyzing data inputs to inform new capabilities, curating opportunities to innovate customer experience and improve business conversion, and ensure platform integrity and reliability across internal accounting and billing systems. You will work in a fast-paced environment, collaborating with data scientists, software engineers, UI designers, and cross-functional teams to ship high-quality, user-centric products. A Typical Day : We are looking for a highly motivated individual who can work collaboratively to : Identify a funnel of quantitative and qualitative inputs to curate opportunities for product improvement and innovation. Contribute to the product vision and roadmaps for enhancing the customer and agent-focused experiences around payments, accounts-receivable, and accounting. Develop high-level experience and process diagrams and wireframes to set requirements, guide stakeholder discussions, and brief UI design. Draft stories and business cases using qualitative and quantitative data Recommend and remotely lead research and discovery activities, inclusive of user research, data analysis, and competitive reviews. Communicate clearly with multiple stakeholders and set appropriate expectations. Work closely with data scientists, designers, engineers, finance, accounting, operations, sales, marketing, and business teams. What you need to succeed : Bachelor’s degree in a related field of study such as Product Management, Engineering, or Business (with a relevant concentration). 3-5 years of experience in digital product management Past experience with digital payments preferred. Familiarity with experience analytics tools, frameworks, and building business cases. Strong analytical skills and ability to use data to drive decisions. Willingness to roll up your sleeves and get things done. Strong consensus and relationship-building skills. Proven ability to influence cross-functional teams without formal authority. Comfortable working in a fast-paced and dynamic environment. Outstanding communication skills across all mediums (presentations, stories, verbal). Super curious and proactive about investigating root causes and understanding business processes. Preferred but not required : FinTech, InsurTech, or Commercial Property & Casualty industry experience Experience working within a matrixed organizational structure. Why CoverWallet : At CoverWallet you will have the opportunity to be a key player in the transformation of one of the largest industries and in one of the most developed digital markets in the world. You will work in a cutting-edge tech environment, alongside a super powerful and diverse global team. Join us and build your own career plan in one of the world's leading companies, tailored to your dreams and aspirations! Competitive salary based on your background and experience, and a variable annual bonus set according to your goals Enjoy flexible working hours and find out your ideal way of working thanks to our smart work model : full remote or hybrid, it’s up to you! Perks package consisting of a Company-paid Life, Accident Insurance and Medical Cover with free dental care. Complement your benefits with our flexible compensation plan (tickets restaurant, transport card, daycare checks, external training and even a Pension Scheme!) Carry on with your training thanks to your additional budget of 1,500€ per year to finance training courses, certifications, books or any teaching aids that will help you continue to grow professionally Enjoy a lot of offers and save on your purchases thanks to our discount platform (BigPocket) on your favorite brands (travel, fashion, technology, leisure...) 23 paid vacation days per year , plus 2 additional personal days and 2 wellbeing days to focus on your own health and prioritize self-care : ) Great offices in Madrid, Valencia and Sevilla. Come and enjoy all the activities we do, both inside and outside the office (hackathons, meetups, tech talks, code katas and much more!)

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