IT Operator with English (Afternoon shift from 15 : 00 to 23 : 00)

Econocom Services is currently seeking a Junior IT Operator to join our team. If you're passionate about technology, interested in system monitoring and IT operations, and looking to develop your career in a fast-paced, forward-thinking environment, we’d be excited to connect with you!

Key Responsibilities

• Real-time monitoring of critical systems and applications to promptly detect incidents.
• Log, classify, and prioritize incidents, resolving low-impact issues and escalating more complex ones.
• Collaborate with technical teams and other departments to ensure incident resolution.
• Conduct preliminary analysis and apply basic solutions to recurring incidents.
• Maintain detailed incident records and generate status and resolution reports.
• Ensure incidents are resolved within agreed SLA timeframes.
• Follow established operational procedures for incident management.
• Escalate critical or complex incidents with complete and accurate information.
• Propose process improvements for incident management based on operational experience.

Technical Competencies

Personal Skills

We Offer :

Who We Are

Econocom Services is a key part of the Econocom Group , Europe’s leading digital transformation partner for large and medium-sized enterprises and public organizations. In Spain, Econocom Services achieved a turnover of €70M in 2022 with 850 dedicated professionals. Our IT services are structured across five main areas :

Econocom Group operates in 16 countries, with over 8,000 employees and €2.7 billion in revenue in 2022. Listed on Euronext Brussels , the group is recognized for its strong values and commitment to innovation and diversity.

Our Commitment to Diversity

We value each individual for their skills and abilities, regardless of gender, sexual orientation, disability, nationality, or age. Diversity and inclusion are fundamental pillars of our teams.

Why Join Us?

At Econocom, we offer an opportunity to work on cutting-edge projects, grow your skills, and be part of an inclusive and innovative team. Ready to take your career to the next level?

Apply today and let’s transform the future together!