Field Service Technical Support Engineer - Casino Gaming Spain and Portugal

🛠️ Key responsibilities include :

• Installation, service and support of the IGT electronic gaming machine product line
• Take the lead with organization and execution of installations and field service visits at IGTs casino customers
• Troubleshoot technical issues through identification to resolution both on site and remotely
• Create and enhance positive customer relationships
• Provide technical support on internal projects
• Provide technical support to other team members and colleagues throughout IGT
• Flexibility to schedule work depending on schedule and priorities either at the IGT office in Barcelona, at home or directly with customer site visits
• Key market responsibilities are Spain and Portugal. The potential exists for additional markets to be assigned.

📚 Ideal Candidate Profile

We are looking for a goal orientated, proactive individual with competencies and attributes in the following areas :

To fit within our team, you must have a responsible outlook, be comfortable taking initiative whilst retaining the team ethic and attitude to work within a dynamic and flexible organization.

We work in an international environment, and we expect that you can express yourself without limitations in both written and spoken English.

A valid driving license is required.

References from your previous or current employer may be requested.

As the position requires International Travel, an E.U. passport is essential.