Portuguese & Spanish Customer Support Agent to Malaga, Spain

Do you want to work in the hospitality industry and build a career in customer service? Our client is looking for Portuguese-speaking talents who want to join their vibrant team in sunny Málaga, Spain!

Join our client's team as a Customer Support Agent, assisting travelers with hotel bookings, inquiries, and special requests.

About the company

Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.

What will you do?

Handle inbound calls related to hotel reservations and customer inquiries

Complete bookings and assist with changes or special requests

Deliver exceptional customer service with a commercial mindset

Work with internal systems to manage customer cases efficiently

Candidate profile

Native Portuguese (Portugal) + Fluent Spanish with good English communication skills

Experience in customer service or sales is highly preferred

Professional, calm, and customer-friendly phone manner

Open to working shifts and weekends

Based in or willing to relocate to Málaga

Employer offers

9 months (extendable) with a 2-month trial period

Salary of €19.000 gross / year

39-hour work week with shifts between 08 : 00–23 : 00 (including weekends)

Paid, on-site training

Relocation opportunity in a vibrant Mediterranean city

International team and performance-based work culture

About Málaga

Málaga is a dynamic Mediterranean city known for its warm climate, golden beaches, and rich cultural heritage. With a welcoming atmosphere, excellent cuisine, and modern infrastructure, it offers the perfect setting for professionals seeking both lifestyle and career growth.