HR & Payroll Specialist

HR Admin & Payroll Specialist

will manage the full employee lifecycle from onboarding to offboarding and play a critical role in ensuring compliance with local labor legislation and effective collaboration with employee representative bodies, including the Works Council. This role requires a strong understanding of labour relations, local HR policies, and collective bargaining agreements (CBAs), particularly within the Spanish legal context. You will report directly to the Admin and Payroll Lead and act as a key HR Operations contact for the Spain location. You will support regional HR strategies while ensuring consistent and legally sound operational practices locally.

Responsibilities Labor Relations & Compliance : Act as the main point of contact for labor relations topics, ensuring local compliance with employment laws, CBAs, and regulatory obligations. Serve as liaison between management and the Works Council (WC), coordinating communications, ensuring legal obligations are met, and fostering a culture of collaboration and transparency. Advise managers and employees on labor law, internal policies, terms of employment, and best practices. Coordinate and support consultations with the WC for organizational changes, policy implementations, and employment matters. Ensure accurate and timely reporting to local authorities (e.g., Seguridad Social, Agencia Tributaria, INE, Generalitat de Catalunya). Maintain up-to-date knowledge of changes in labor law, WC mandates, and collective agreements and assess implications for the business.

Payroll : Manage payroll inputs and ensure accuracy of payroll records in close collaboration with the external payroll provider and local finance team. Act as the local coordinator for payroll-related queries, employee data management, and statutory documentation.

HR Operations : Manage vendor relations (insurances, broker, payroll provider). Maintain records and produce necessary reports as the role requires. Oversee HR invoice processing for the location. Oversee in partnership with the TAM SSC the delivery of location specific transactional activities : Onboarding process (Issuing contracts of employment, Personal Data collection for payroll). Mandatory Training, Probationary period closures, Mood Monitoring. Absence Management TRM systems (Reporting of Annual Leave, Sickness absence, Other leave). Employee lifecycle admin (contract amendments; merit and bonus letters / memos, etc.). Exit process (Exit confirmations & reference letters). Maintaining personal data records for local employee base (controlling of electronic employee files). Advise managers on the terms and conditions of employment and knowledge share best practice with them. Apply HR and business knowledge evidencing appropriate decision-making skills. Be proactive in continuous improvement activities to ensure that processes are standardised, simplified and automated. Develop HR policy and procedures to drive performance and mitigate disputes. Provide strategic advice on current and existing benefits for employees and managers. Drive alignment between HR strategy and business goals. Continuously monitor and review HR policies and processes and implement changes where necessary. Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organization. Works closely with delivery management and employees to improve work relationships, build morale, increase productivity and retention. Communicates organizational culture to employees : onboarding, townhalls, corporate events etc. Assesses employee attitudes and tracks trends in employee behaviors : Global Engagement survey; team satisfaction survey, team climate & selective mood monitoring 1-1 meetings (by delivery managers’ request).

Skills Required Experience & Knowledge : A university degree or professional level, or the equivalent level of attainment gained through 2-5 years of professional experience. Solid experience in labor relations and collaboration with Works Councils, including interpretation and application of CBAs (particularly the “XVIII State Collective Bargaining Agreement for consulting and market and public opinion research companies” is a plus). Strong knowledge of Spanish labor law and HR compliance. In-depth knowledge of HR & Payroll admin processes, practices, and principles. Working knowledge of IT / HR systems and MS Office (good Excel skills). Experience in working for a multi-cultural international company. Experience working with authorities for the Tax Agency (Agencia Tributaria), Social Security (Seguridad Social), INE, and Generality of Catalonia.

Core Competencies : Fluency in Spanish (C2) and English (C2). A proactive, solutions-oriented attitude and work ethic. Resourceful with a drive to improve performance and deliver results through new, innovative, and more effective ways of working. Ability to simplify, automate, and standardize processes to improve employee experience. Excellent organizational, time management, interpersonal, communication, and presentation skills. A positive team spirit and attitude. Ability to build and effectively manage relationships at all levels of the organization, locally, regionally, and globally. High personal integrity, respect, open-mindedness, and honesty.

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