Vice president of infrastructure

Overview

VP of Infrastructure — Aramis Group is looking for a VP of Infrastructure to lead our Group DevOps, local Infrastructure, and Helpdesk teams across countries—ensuring reliable, secure, cost‑efficient, and scalable platforms, along with a world‑class employee support experience.

Your mission

Ensure platform reliability and performance with clear SLOs and a continuous reduction in MTTR.

Lead and align Group DevOps, local Infrastructure, and Helpdesk under shared standards and tooling (observability, CI / CD, IAM, MDM, ITSM), enabling pragmatic local adaptations.

Professionalize Helpdesk and consistently achieve SLAs (first response, resolution, CSAT), raising employee satisfaction (NPS).

Strengthen our security posture (patching, vulnerability remediation, phishing resilience, access reviews) and pass audits without critical findings.

Optimize cloud and workplace IT costs with a FinOps mindset; manage vendors effectively and deliver on budget.

Safeguard business continuity and disaster recovery with tested plans and clear communication.

What we’re looking for

Deep experience in cloud infrastructure (GCP primarily), networking (LAN / WAN / VPN, SD‑WAN, Wi‑Fi) and SRE / DevOps practices (Kubernetes / containers, CI / CD, IaC, observability, incident management).

Strong command of ITSM / ITIL (incident, request, problem, change, asset & configuration) and catalogue / SLA design.

Identity & Access : SSO / IdP, joiner / mover / leaver lifecycle, and privileged access best practices.

Endpoint / workplace management at scale (Windows / Linux / macOS, MDM / EMM, patching, encryption, printing, peripherals) and collaboration suites (Microsoft 365 or Google Workspace).

Solid cybersecurity fundamentals (EDR, email security, vulnerability management, hardening / benchmarking, security monitoring), continuity and DR.

Experience leading multi‑country teams and vendors; excellent English communication and high availability to travel across Europe.

Nice to have

• FinOps and capacity planning; showback / chargeback across countries or BUs.
• Terraform / Ansible; service meshes; messaging / stream platforms; databases and caching at scale.
• Network design for branch offices, contact centers, and retail / warehouse environments.
• Helpdesk automation (self‑service, AI‑assisted support, knowledge bases).

Why join this challenge?

Direct impact on the reliability, security, and scalability of core business platforms.

Build group‑wide standards and tooling while maintaining local agility.

Work closely with the CTO, Technology and Product VPs, Security, and Operations.

Grow and develop talent in Infrastructure, DevOps, and Helpdesk across countries.

What we offer

Competitive package aligned with seniority.

Hybrid work and flexibility.

Flexible compensation (Cobee), discounts on vehicles, access to TheStellantisClub.

Wellbeing and work–life balance : at least 21 vacation days, Wellhub, advantageous health insurance, group life insurance, weekly fruit in the office.

Social and environmental commitment

#J-18808-Ljbffr