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Tech Support Agent Cloud Solutions (Italian, Polish, Czech,Hungar or Spanish)

Tech Support Agent Cloud Solutions (Italian, Polish, Czech,Hungar or Spanish)

Velenosi&MeredithBarcelona, Spain
Hace más de 30 días
Descripción del trabajo

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions . This is a great opportunity to join an international team under a permanent Spanish contract.

Position Details :

  • Language requirements : Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2
  • Contract type : Permanent (contrato indefinido)
  • Work model : 100% remote (you must already reside in Spain)
  • Field : Technical Customer Support cloud services, SaaS, digital tools, and similar
  • Schedule : Monday to Friday (no night shifts)
  • Training : Fully paid

Your Responsibilities :

  • Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms
  • Troubleshoot technical issues and guide users through solutions via chat, email or phone
  • Collaborate with engineering and product teams for escalations and improvements
  • Create and improve internal documentation and client-facing FAQs
  • What We Offer :

  • Competitive salary with performance-based bonuses
  • Permanent contract under Spanish labor law
  • Full remote flexibility
  • Career development within international tech companies
  • Access to technical certifications and continuous learning
  • Who Were Looking For :

  • You are already living in Spain
  • You speak one of the listed languages natively and have C1-C2 level English
  • You have prior experience in tech support, Cloud Solutions or similar
  • To apply, send your CV to

    marco.velenosi@cbtalents.com

    WhatsApp : +39 334 619 6398

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