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IT Operations Expert T24 100% (f / m / d), Madrid
Julius BaerMadrid, Comunidad de Madrid, EspañaHace 9 horas
Descripción del trabajoStrong knowledge of Linux and shell scripting Knowledge of Transact (T24), Automic (UC4) Scheduling Knowledge of jBoss and oracle will be considered as an advantage Strong Troubleshooting skills Ability to write technical support documentation Good analytical and problem solving skills Fluent written and verbal skills in English, Spanish is a plus Willingness to work flexible hours / Shifts / weekends when needed Initiative and Team player Excellent customer interface skills Good interpersonal communication skills Understanding of customer satisfaction principles and practices Ability to work under pressure Maintains strong attention to detail in high-pressure situations Strong communications skills, both written and oral
Overview
IT Operations Expert T24 100% (f / m / d)
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let s shape the future of wealth management together. As a member of the IT Core Operations team, ensure smooth running of jobs and interfaces, e.g. applications or databases. Responsibilities include monitoring , start and stop of jobs, queues, processes and perform deployments.
YOUR CHALLENGE
- Ensure smooth running of processes and interfaces
- Execute and supervise the close of business
- Maintaining production and test environments
- Deployment of artefacts in Production and test environments
- Monitor and troubleshoot scheduled jobs
- Automate tasks where ever possible
- Resolves and closes incidents / service requests from Global IT-Service Desk as per procedures allocated timelines
- Provides first-line investigation and diagnosis
- Escalates unresolved incidents / service requests within agreed timescales
- Logs relevant incident / service request details per help desk procedures
- Complete daily and periodic checklists
- Produce IT reporting (KPIs) to IT Management
YOUR PROFILE
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It Expert • Madrid, Comunidad de Madrid, España
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