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IT Operations Expert T24 100% (f / m / d), Madrid

Julius BaerMadrid, España

Hace más de 30 días

Descripción del trabajo

IT Operations Expert T24 100% (f / m / d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let s shape the future of wealth management together. As a member of the IT Core Operations team, ensure smooth running of jobs and interfaces, e.g. applications or databases. Responsibilities include monitoring , start and stop of jobs, queues, processes and perform deployments.

YOUR CHALLENGE

Ensure smooth running of processes and interfaces
Execute and supervise the close of business
Maintaining production and test environments
Deployment of artefacts in Production and test environments
Monitor and troubleshoot scheduled jobs
Automate tasks where ever possible
Resolves and closes incidents / service requests from Global IT-Service Desk as per procedures allocated timelines
Provides first-line investigation and diagnosis
Escalates unresolved incidents / service requests within agreed timescales
Logs relevant incident / service request details per help desk procedures
Complete daily and periodic checklists
Produce IT reporting (KPIs) to IT Management

YOUR PROFILE

Strong knowledge of Linux and shell scripting

Knowledge of Transact (T24), Automic (UC4) Scheduling

Knowledge of jBoss and oracle will be considered as an advantage

Strong Troubleshooting skills

Ability to write technical support documentation

Good analytical and problem solving skills

Fluent written and verbal skills in English, Spanish is a plus

Willingness to work flexible hours / Shifts / weekends when needed

Initiative and Team player

Excellent customer interface skills

Good interpersonal communication skills

Understanding of customer satisfaction principles and practices

Ability to work under pressure

Maintains strong attention to detail in high-pressure situations

Strong communications skills, both written and oral

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.

linux, shell

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Expert • Madrid, España