UK HR Services Delivery Specialist

Role Description :

We are looking for a dedicated and detail-oriented UK HR Services Delivery Specialist to join our team in Barcelona. This hybrid offers flexibility for remote work several days per week. The specialist will be supporting the entire scope of HR and payroll service delivery for our clients, ensuring accuracy, compliance with UK employment legislation, strong attention to detail, and a focus on delivering excellent client experience. This role is a unique opportunity for an HR professional who would like to embrace the full scope of UK employees’ life cycle management with opportunities to expand further responsibilities.

Key Responsibilities :

• Support the operational aspects of HR and payroll service delivery for the employee lifecycle, in conjunction with clients, internal teams, and partners, ensuring timeliness, quality, and compliance with UK legislation.
• Act as a key liaison between internal teams, vendors, and clients to ensure smooth processes and high-quality outcomes for UK projects
• Provide support on HR administration, payroll processing, and UK labour law compliance.
• Manage and process invoices, client information, and related payroll documentation in internal systems, maintaining accurate records of client, payroll, and employee information.
• Help to identify opportunities for services & process enhancement as part of our Continuous Improvement Initiatives.
• Perform general administrative HR tasks and other HR projects as required

Requirements : Must-Have :

Fluent English (spoken and written).

Minimum 2 years of hands-on experience managing HR administration or payroll processes.

Demonstrated autonomy, proactivity, and initiative in previous roles.

Strong client focus and proven client management experience.

Ability to work effectively in multicultural environments, with a collaborative mindset and sense of ownership.

Strong IT skills, proficient in HRIS, payroll , ERP, or other relevant systems

Excellent organisational skills, with the ability to manage high activity levels, tight deadlines, and service excellence.

Bachelor’s degree in Human Resources, Business Administration, accounting or a related field.

Nice-to-Have :

Knowledge of UK labour legislation and payroll compliance.

Experience supporting international or multi-country HR / payroll services.

Experience in monitoring vendors to ensure service quality.

Mandarin language proficiency.