IT Systems Administrator

Smartedge’s Client is looking for an individual to help with their IT Systems Administrator (Mac / iOS, M365, and Teams / Cisco Focus) @ Spain (Remote Working)

Key area :

We are seeking a highly skilled and experienced IT Systems Administrator to join our team. This role will be pivotal in managing and optimizing our critical IT infrastructure, with a specific focus on Mac / iOS device management, Microsoft 365 administration, and our Teams video conferencing solutions integrated with Cisco hardware. The ideal candidate will be a proactive problem-solver with a deep technical expertise across these key platforms.

The successful candidate will be responsible for the optimization, troubleshooting, and daily management of the following environments :

Mac / iOS Device Management

Administer and maintain our Mac and iOS device fleet using Microsoft Intune (Microsoft Endpoint Manager).

Develop, deploy, and manage configuration profiles, application deployments, and security policies for Mac and iOS devices.

Ensure device compliance, implement Zero-Touch deployment (e.g., Apple Business Manager), and manage lifecycle for all Apple hardware.

Troubleshoot complex hardware, software, and networking issues unique to the Mac / iOS ecosystem.

Microsoft 365 Administration

Provide advanced administration and support for the full Microsoft 365 suite (e.g., Exchange Online, SharePoint Online, OneDrive).

Manage user identities, access, and security within Azure Active Directory (Azure AD), including hybrid identity solutions, conditional access policies, and Multi-Factor Authentication (MFA).

Utilize Microsoft Endpoint Manager (MEM / Intune) for administration beyond Apple devices, including policy management and device enrollment.

Manage and administer the various Microsoft Admin Portals (e.g., M365 Admin Center, Security & Compliance).

Teams Video Conferencing and Cisco Integration

Manage and support our Microsoft Teams video conferencing solutions.

Specialize in the integration and management of Cisco hardware (e.g., Cisco Webex Devices, room kits) within the Teams ecosystem.

Administer the Teams Pro portal and related Cisco device management interfaces to ensure optimal performance and functionality of conference room systems.

Troubleshoot complex A / V, network, and connectivity issues related to the Teams and Cisco integration.

Proven expertise in Mac / iOS device management using Microsoft Intune.

Extensive experience with Microsoft 365 administration, including Azure AD, Conditional Access, and security best practices.

Strong experience managing and integrating Microsoft Teams with third-party conferencing hardware, particularly Cisco.

Familiarity with the Teams Pro portal and Cisco device management for video conferencing.

Excellent troubleshooting, analytical, and problem-solving skills.

Ability to work independently, manage multiple priorities, and contribute effectively to a team environment.

Relevant industry certifications (e.g., Microsoft Certified : Modern Desktop Administrator Associate, Cisco certifications) are a strong plus.

Excellent English B2-C1

If this sounds like a role you would be interested in or if you know someone in this field.

Connect with me or email me at nagamani.y@smartedgesolutions.co.uk

Alternatively, you can call me on Tel : +44(0)203 500 2108.