Position : Customer Support Representative
Location : Benalmadena Spain
Employment type : Fulltime
Work model : hybrid (after 6 months of employment)
DUTIES AND RESPONSIBILITIES :
- Handle incoming contact from customers via phone and mail
- Assist customers and deal with customer complaints promptly and effectively
- Be the first point of contact resolve customer queries and related requests
- Ensure clients receive the highest level of service at any moment given.
REQUIREMENTS :
Native / fluent in Norwegian both oral and written. Fluent in English (at least B2 level)Prior working experience in customer service / support is considered as an advantagePrevious experience from the banking sector / a credit institution (primarily from the Nordic countries) is considered as an advantageExcellent communication skillsResourceful and stress resilient personality that can adapt and remain calm in all situationsUnderstanding of economics and numbersFast learner who easily adapts to new IT systems and toolsAble to work independently while being a team player at the same timeSince our employees are handling credit information on behalf of our client we are searching for candidates that have a good and stable economic history you need to have an absolutely clean credit record (no records of nonpayment)OFFER :
Excellent remuneration package based on experience skills and performanceHigher salary from the 7th monthWorking hours : 08 : 00 16 : 00 MondayThursday 9 : 00 16 : 00 FridayBe part of a dynamic and creative team with positive and friendly atmosphere23 working days of paid annual leaveGuidance and tools to reach your full potentialKey Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1