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Information Technology Support Technician
Intec SelectMadrid, Comunidad de Madrid, EspañaHace 8 días
Descripción del trabajoMid-level IT support experience, ideally in a service desk environment with ticketing systems (e.g., Jira). Strong troubleshooting skills across networks, devices, and AV systems. Experience with network devices (Unifi), antivirus management, and mobile device management (MDM). Fluent in English and Spanish. Proactive, logical problem-solving skills and strong documentation ability. Experience collaborating with HR / Operations on IT matters is desirable. Permanent contract with hybrid working (Málaga office). Competitive salary + performance bonus. Private health insurance. Continuous professional development and global team events.
Overview
A leading global technology firm is seeking a skilled IT Support Technician to be the primary technical contact for their Málaga office. You’ll ensure seamless IT and AV operations while supporting a dynamic international team, helping employees stay productive and connected.
Role & Responsibilities
- Provide in-person and remote IT support for the Málaga-based team.
- Maintain device and system security, including antivirus solutions.
- Administer and optimise mobile devices using MDM platforms.
- Troubleshoot local network infrastructure (e.g., Unifi) and AV equipment (video conferencing, displays, sound systems).
- Collaborate with HR and Operations on IT requirements.
- Document common IT issues and contribute to improving IT support processes.
- Communicate clearly with technical and non-technical colleagues in English and Spanish.
Essential Skills & Requirements
Bonus
Familiarity with finance or large-scale enterprise platforms.
Package & Offer
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Support Technician • Madrid, Comunidad de Madrid, España
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