Transport Insurance Specialist

Marine Underwriting Assistant

We are currently looking for an enthusiastic and detail-oriented Marine Underwriting Assistant to support our Marine department in Madrid. This role involves working closely with the Underwriting team to secure profitable renewals and generate new business in line with agreed area / segment strategies.

You will work on a portfolio of accounts and assist in all phases of underwriting within agreed processes and risk appetite. Accounts typically fall within the Upper-Middle Market and Large Corporate segments, requiring technical skills to deploy and implement solutions for domestic and multinational insurance programs containing rich and complex data to process.

You will use your analytical, communication, and relationship management skills to support Underwriters in servicing and expanding the portfolio. You will interact with internal and external stakeholders using effective interpersonal skills.

As an Underwriting Assistant, you will be responsible for interpreting underwriting information to be an effective handoff point from the Underwriting function into the Operations function. The latter provides administrative support and booking financial data on behalf of Underwriting.

You will keep reference and evidence of all activities as prescribed by internal control & governance rules.

Key Responsibilities :

Supporting the Underwriting team at every stage of the underwriting journey by gathering, organizing, and interpreting information as necessary to secure and service the account.

Preparing and checking policy documentation and providing a handover to the Operations function in a timely and accurate way to meet internal, customer, and regulatory requirements.

Establishing an effective working relationship with fellow team members, Portfolio Management, and other departments as necessary.

Supporting technical audits and peer review processes as required to maintain an effective control environment.

Supporting the implementation of solutions for multinational insurance programs through the Global Network partners.

Contributing to the implementation of marketing activities, business development initiatives, etc. to increase overall revenue, 'share of wallet,' and business mix in line with agreed Account Plans.

Displaying a desire to understand RSAL at a European level and RSAL / Intact at a Group level.

May be required to support wider initiatives or projects to drive change and improve efficiency.

Being aware of and adhering to our regulatory framework at all times while keeping focus on best-in-class customer service and our core Values.

Requirements and Skills :

A keen interest in the globalized world of Marine Transport.

Good Spanish and English language skills, both verbal and written.

Higher education in (marine) insurance is considered a plus, although not essential.

Ability to develop technical and trading capability over time with coaching.

Proficient in Microsoft Office (Outlook, Excel, etc.) and similar IT programs.

Attention to detail and ability to self-manage.

Committed to continuous improvement and personal development.

Understanding the multinational marine insurance market.

Effective communication, time management, and team player skills.

Can independently balance conflicting priorities.

Customer service experience in the financial services industry and experience working across functions / matrix organization to collaborate and build strong relationships is a plus.

RSA Luxembourg SA (RSAL) is committed to ensuring that your privacy is protected. We take measures to ensure the security and confidentiality of the personal information we hold or process in compliance with relevant regulations.

The data you provide will be processed as part of our candidate selection process. Our legitimate interest is in considering your application. Unless you object, your CV will be kept for two years after our last contact with you. We may keep your data for the duration of the employment contract if you are recruited.

Once your employment has ceased, your personal data will be retained only for as long as necessary to satisfy any legal, accounting, or reporting obligations.

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