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Ecommerce Manager

Ecommerce Manager

ALOHASMadrid, Comunidad de Madrid, España
Hace más de 30 días
Descripción del trabajo

Join to apply for the Ecommerce Manager role at ALOHAS

ALOHAS is more than a fashion brand : it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do and it shows!

THE ROLE

We are seeking an E-commerce Manager with an analytical mindset and advanced knowledge of growth and personalization strategies in e-commerce environments. This role will be responsible for the ongoing optimization of our online store, ensuring a seamless user experience, and creating sustainable growth strategies to drive conversions, customer retention, and brand engagement.

YOUR CHALLENGE

Content Management

  • Update website content directly or in collaboration with the content team.
  • Create and optimize landing pages for lead generation campaigns, such as Black Friday.

Monitoring and Reporting

  • Develop and maintain regular reports on acquisition, product growth, and user retention in e-commerce.
  • Analyze key metrics such as Conversion Rate (CR), Average Order Value (AOV), product sales, etc., and recommend improvements based on findings.

    • Optimization and Conversion Rate Optimization (CRO)

  • Implement techniques and strategies to improve conversion, including A / B testing on critical elements of the user experience.
  • Continuously enhance checkout processes to ensure a smooth shopping experience.

    • Supervision and Coordination

  • Oversee the performance of apps and websites, ensuring compliance with legal regulations.
  • Collaborate with the brand and digital product teams to improve the user experience.
  • Ensure the product catalog is always up to date in terms of imagery, copy, and SEO.

    • Growth and Retention Strategy

  • Develop strategies to increase the number of registered users on the platform and boost customer loyalty through waitlists and wishlists.
  • Identify and execute opportunities for developing new digital platforms, such as a potential app.

    • User Experience Focus

  • Ensure a positive post-purchase experience, including an effective order tracking system (Pre-Order experience).
  • Collaborate on the implementation of personalization strategies to enhance engagement.

    • Language and Localization Analysis and Optimization

  • Manage and optimize the multilingual web experience to ensure proper localization and cultural adaptability.

    • Qualifications

  • Proven experience in a similar e-commerce management role with direct responsibility for sales optimization, customer retention, and growth strategy development.
  • Strong analytical skills, including experience in reporting e-commerce metrics and analyzing conversion data.
  • Expertise in CRO and A / B testing to optimize user experience.
  • Ability to coordinate multidisciplinary teams and work closely with marketing, product development, and content teams.
  • Experience in content management and SEO strategies to maximize product catalog performance.
  • Knowledge of e-commerce personalization and customer loyalty strategies.
  • Proficiency in web analytics tools such as Google Analytics and other e-commerce data and reporting platforms.
  • Proficiency in a CMS like Shopify.
  • Experience with digital acquisition campaigns and generating UTMs for tracking.
  • Fluency in English and additional languages to coordinate and manage website localization across multiple markets.

    • BENEFITS of being part of ALOHAS

  • Culture of freedom, responsibility, and trust.
  • Flexible schedule : Fit it into your routine!
  • Hybrid position, allowing you to work from home on certain days while coming to our office in the heart of Barcelona, in the Gracia neighbourhood.
  • Intensive workday in summer (July & August).
  • Flexible compensation : Enjoy tax benefits with meal vouchers, transport tickets, and daycare support.
  • We are a company with soul : we are aware of wellness (we have a Wellness Program), sustainability (it's our core but we also have initiatives), family conciliation, maternity and paternity, gender equality and diversity.
  • Mental Health Support : Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it.
  • Discounts : You will have up to 70% discount on all our products and we do not forget your family and friends either!
  • Office : In the heart of Barcelona, in the Gracia neighborhood, where we take care of coffee and fruit.
  • Home office setup : You will get a laptop + electronic devices like a keyboard, mouse, and second screen.
  • Keep learning with ALOHAS : We offer English courses to our employees, and more languages coming soon!
  • We take care of your happiness and professional growth with constructive feedback.
  • After-work events in Barcelona and Madrid every month.

    • Ready for the challenge?

    About ALOHAS

    Want to know more? Video Presentation

    Apply to work with us : careers.alohas.io

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Marketing, Analyst, and Other
  • Retail Apparel and Fashion

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    Ecommerce Manager • Madrid, Comunidad de Madrid, España

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