Sales Operations Lead

Overview

Sales Operations Lead - B2B Operations, based in Madrid, Spain. Lead the development and sales operations infrastructure from the ground up, building scalable processes and data-driven frameworks to support the sales team and drive sustainable revenue growth. Serve as a bridge between sales, marketing, finance, customer success, and operations to ensure alignment and operational efficiency across all revenue-generating activities.

Responsibilities

Strategic Operations Development

Design and implement comprehensive sales processes, workflows, and procedures from the ground up to support business growth and scalability.

Develop and maintain sales operations infrastructure including lead management, pipeline optimization, revenue tracking systems, and related processes.

Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes.

Establish sales forecasting methodologies and performance measurement frameworks to drive data-informed decision making.

Participate in the development of the motivation system.

Technology and Systems Management

Own the selection, implementation, and management of the sales technology stack, including CRM systems (Salesforce and others), sales automation tools, and analytics platforms.

Ensure high levels of data quality and process consistency across all sales and marketing systems.

Build and maintain dashboards and reporting systems to track sales performance, pipeline health, and operational metrics.

Research and implement new technologies and tools to enhance sales team productivity and effectiveness.

Performance Analytics and Reporting

Analyze sales data to identify trends, bottlenecks, and opportunities for process optimization and revenue growth, providing actionable recommendations.

Develop and maintain KPIs and sales metrics to measure team effectiveness and business impact.

Prepare executive-level reports and presentations on sales operations performance, forecasts, and strategic recommendations.

Conduct regular pipeline reviews and provide insights to support sales leadership decision-making.

Team Leadership and Development

Build and lead a high-performing sales operations team, including analysts and specialists.

Develop training programs and onboarding processes for sales team members on systems, processes, and best practices.

Foster a culture of collaboration between sales operations, sales enablement, and revenue teams.

Provide coaching and mentorship to junior sales operations professionals to drive career growth and operational excellence.

Required Qualifications

Education and Experience

Bachelor's degree in Business, Engineering, Finance, Marketing, Economics, or related field

5+ years of proven experience in sales operations, business analysis, or sales support management in a B2B environment

Demonstrated track record of building and scaling sales operations from early-stage to growth-stage companies

Previous experience managing sales operations teams and cross-functional projects

Technical Skills

Expert-level proficiency with CRM systems, particularly Salesforce, with certification preferred

Advanced skills in data analysis, Excel, SQL, and business intelligence tools

Experience with sales automation platforms, marketing databases, and revenue operations technology

Strong understanding of B2B sales methodologies (MEDDPICC, SPIN, Challenger, MH) and sales process optimization

Core Competencies

Exceptional analytical and problem-solving abilities with experience turning data into actionable insights

Outstanding organizational skills with ability to manage multiple projects and deadlines simultaneously

Excellent communication and presentation skills for executive-level stakeholder management

Strong leadership capabilities with experience building and motivating high-performing teams

Strategic thinking combined with hands-on execution mindset to drive operational excellence

Preferred Qualifications

Experience with B2B SaaS or technology companies serving enterprise clients

Knowledge of revenue operations (RevOps) frameworks and best practices

Familiarity with marketing automation platforms and demand generation processes

Project management certification (PMP) or related credentials

Previous experience in consulting, business analysis, or operations roles

What We Offer

Competitive base salary with performance-based bonus structure aligned with company goals

Leadership development opportunities

Comprehensive benefits package including health, dental, and retirement plans

Office in downtown Madrid, Spain

Opportunity to build and shape sales operations function from the ground up

Ready to Join Our Team?

If you're passionate about building world-class sales operations and driving revenue growth through data-driven insights and process excellence, we want to hear from you. This is an exceptional opportunity to make a significant impact on our company's trajectory while advancing your career in a dynamic, fast-growing environment.

To apply : Submit your resume along with a cover letter highlighting your experience building sales operations infrastructure and your vision for scaling B2B sales processes.

We are an equal opportunity employer committed to diversity and inclusion in the workplace.

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