Customer Tech Support Specialist

Job Description :

Manage interface and communications with all customers.

Provide technical expertise and serve as the single point of contact for queries and support.

Resolve complex faults and issues.

Analyze impact and approve changes to product / system / network.

Control interface connections to linked product / system / networks.

Provide tracking and delivery time estimates.

Publish internal and external reports on activity and performance evaluation. Maintain configuration control.

This role requires awareness of potential compliance risks and a commitment to act with integrity, supporting the company's success, reputation, and sustainable growth.

Company :

Airbus Secure Land Communications SAU S.A.

Employment Type : Permanent

Experience Level : Professional

Job Family :

Customer Engineering, Technical Support & Services

By submitting your CV or application, you consent to Airbus using and storing your information for monitoring purposes related to your application or future employment. This information will only be used by Airbus.

Airbus is committed to diversity and an inclusive work environment. We welcome applications from all backgrounds, ages, genders, disabilities, sexual orientations, and religious beliefs.

We do not ask for any monetary exchange during recruitment. Reports of impersonation should be directed to .

We support flexible working arrangements to promote innovation and collaboration.

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