L2 Technical Support Specialist - German speaker | Full Remote

Do you have a passion for cloud client engineering in the Microsoft environment? Are you curious and do you enjoy inspiring customers with your passion for IT? Then we are looking for you!

In the role of L2 Technical Support Specialist you will take responsibility for connecting customer environments to Microsoft Cloud Services and design together with the team the workplace of the future.

At isolutions we are passionate about digital transformation and creating digital working environments that promote creativity, enable agile and intelligent collaboration, and create positive customer and employee experiences. Our vision is not only to help companies in digital transformation but also to offer our employees a modern workplace and great company culture.

Join an amazing team of strong-performing thinkers and skilled professionals, collaborating with colleagues based in Barcelona and Switzerland .

How your day will look like

• provide 2nd level support by acting as the technical expert in the support & operations team
• manage 2nd Level customer issues and problems (Windows 10 / 11 & Microsoft365)
• collaborate with our 1st Level Support, DevOps & project squad
• work with 3rd party providers for technical issues or problems
• maintain and monitor the Windows cloud infrastructure for our clients

Your profile

If your experience looks a little different from what we’ve identified and you think you can add value to our crew, we’d love to learn more about you.

What we offer

Apply now for this unique Technical Support Specialist remote job in Spain!

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