Customer Success Executive - Middle East

About BizAway

Here at BizAway, we deliver the future of travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies daily in improving their travel management through our evolving services and solutions, characterized by our tech attitude and innovative processes.

We believe that success comes from people and deserves recognition. Proactivity, reliability, kindful collaboration, and communication are core values of our solution culture.

If you like challenges and want to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company for you.

We are looking for

A driven and enthusiastic Customer Success Executive - Middle East (m / w / d), who wants to contribute to the growth and success of our growing client base in the Middle East.

Your role in BizAway

• Manage and grow a portfolio of existing clients to maximize platform utilization.
• Onboard new corporate clients, ensuring they are fully operational.
• Customize onboarding materials such as user guides, videos, and training resources to meet client needs.
• Build strong relationships with key stakeholders, monitor feedback, and turn skeptics into ambassadors.
• Identify client growth opportunities and achieve upselling targets.
• Set quarterly targets with the Customer Success Team Lead.
• Collaborate with the CS and Sales teams to share best practices and foster growth.
• Propose actions, strategies, and campaigns to improve processes and growth.

Your basic qualifications

Additional interests

Our offer

BizAway promotes diversity and does not discriminate based on age, gender, sexual orientation, health, nationality, political views, or religion.

#J-18808-Ljbffr