Director / A De M&A

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION :

The Global Digital Acquisition & Onboarding Manager is responsible for acquiring new clients through digital campaigns and guiding their growth during the initial months of engagement. This includes ensuring smooth onboarding experience and early-stage performance before transitioning clients to frontline teams for long-term management. The role combines strategic campaign design, operational execution, and team leadership to maximize client conversion, satisfaction, and lifetime value.

Accountabilites :

Constantly improve current digital campaigns, together with Customer Automation & Experience, and launch new ones to improve our lead & booking conversion

• Design, launch, and continuously optimize digital acquisition and onboarding campaigns in collaboration with the Customer Automation & Experience team.
• Leverage data and insights to improve lead quality, conversion rates, and performance.

Lead & coach an efficient team of sales executives able to influence & convince new clients to make their first bookings with us & generate growth in the first months of life

Cross-Functional Collaboration

Review weekly and monthly performance trends towards the target & conversion rates

Position Requirements

Skills :

Experience

Qualifications

You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work :