Principal Accountabilities
- Under direct supervision : Support the daily operations of retail stores
- Perform a variety of routine assignments
Knowledge & Skill Requirements
High school diploma or equivalent education; Associate's degree preferredOne year of experience preferredKnowledge & Application
Basic level of education will be required; reading, writing, and basic numeracyRequired to follow simple instructionsNo formal occupational training requiredNon-office based roles may operate some simple equipment under guidance and instructionProblem Solving
Problems encountered will be defined, repetitive, and routine with a solution readily availableAll nonstandard problems will be referred to supervisor or more experienced incumbentSolutions are obvious or there are a finite number of clear-cut alternativesSolutions can be reached and applied immediatelyInteraction
Interaction with others is limited to own team with little requirement for internal or external contactBasic numeracy and literacy skills requiredDisplays common courtesy and politeness and uses basic verbal skillsImpact
Supports the achievement of goals through personal effort in own work areaImpact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basisFinancial / business impact will typically be considered immeasurableAccountability
Accountable for delivery of own tasks to agreed time and quality standardsTypically no awareness of cost and profitability requiredPerformance measured frequently against predefined service level requirements or equivalent metricR-
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