Overview Omega CRM is a Merkle & Dentsu company, a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. We are looking for a Head of Talent Acquisition and Staff Augmentation to lead client interactions and ensure delivery excellence across the Customer Journey Map, with a focus on increasing client satisfaction and loyalty.
The Client Lead is responsible for managing client interactions throughout the Customer Journey Map, ensuring increased satisfaction and loyalty to the brand. They possess knowledge and experience in the sales process, excelling in lead generation, relationship building, and deal closing. They achieve company goals through effective planning, setting sales targets, performance data analysis, and projecting future performance. They generate leads, build, and nurture client relationships.
Responsibilities Lead the negotiation, preparation, and presentation of commercial offers for assigned accounts and manage communication with the client throughout the presales process, even when other teams are involved.
Share the client’s sales strategy, objectives, and digital transformation roadmap with the PMs of their assigned accounts, paying special attention when multiple PMs are working on one
Account Executive • Madrid, Madrid, España