Customer Support Specialist

Overview Spanish-Speaking Customer Experience Officers - Cyprus, Greece or Remote

The Role We are looking for passionate and self-motivated professionals to join our Customer Experience team.

Responsibilities Deal with clients' inquiries via live chat, email and telephone

Perform personal clientele analysis and take actions as required

Handle client inquiries appropriately and ensure that high level service is provided

Promote available products and services to clients

Develop and maintain excellent relationships with prospective and existing clients

Cooperate effectively with other departments as required

Contribute to team effort by achieving targeted results

Qualifications Degree in a business-related field

Client handling experience in the financial services sector is a definite plus

Fluent Spanish speaker with excellent oral and written skills in English

Ability to multitask and maintain a high-level of organization

Outstanding communication and interpersonal skills

Excellent computer literacy

Valid work permit required

Benefits Attractive remuneration package plus performance related reward

Intellectually stimulating work environment

Continuous personal development and international training opportunities

Type of employment : Full time

Location : Cyprus, Greece or Remote

Please visit our website to submit your online application for this position.

All applications will be treated with strict confidentiality

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