Associate Consultant â Patient Centered Solutions (eCOA Implementation) - Madrid

Overview

We are transforming patient experience in clinical studies. IQVIA is a leading global provider of scientific services spanning clinical trials, real world evidence, consulting and technology. Our Patient Centered Solutions - Implementation (PCS-I) team addresses critical industry gaps in electronic Clinical Outcome Assessment (eCOA) implementation to encourage adoption and success. Our eCOA subject matter experts partner with Sponsors and eCOA vendors to implement proactive science-based eCOA strategies to ensure success in collection of COA endpoints in clinical trials and improved patient experience.

We are part of the broader Patient Centered Solutions (PCS) portfolio that leads the industry in COA and patient reported outcome (PRO) knowledge. The PCS-I team collaborates with colleagues across scientific, behavioral and technology disciplines to drive innovation in study retention, endpoint compliance and patient experience.

Responsibilities

• Participate in end-to-end implementation of electronic COAs in clinical trials, adhering to protocol-specific, science-backed best practices to improve compliance and data quality.
• Support a variety of projects with a balance of research and implementation.
• Work with a team of subject matter experts to create high-impact reports and deliverables, including User Acceptance Testing, end-user training and monitoring of patient experience data with support from experienced team leaders.
• Contribute to projects or IQVIA initiatives to generate insights and develop client or executive leadership reports.
• Assist with business development and proposals.

Qualifications

Education and Experience

Important

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence. We are committed to diversity, inclusion and belonging. We strive to create a culture of belonging by valuing diverse perspectives and empowering employees worldwide.

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