Job Description : We are looking for a highly skilled and experienced Senior Project Manager to join our team. As a key member of our organization, you will be responsible for leading the end-to-end management of service orders, ensuring seamless coordination between internal teams, providers, and clients.- Monitor the status of service orders in the provider phase.- Provide support and communication to local clients.- Resolve discrepancies with providers.- Update internal systems and documentation.- Manage expectations, risks, and escalations.- Coordinate provisioning areas (assignment, configuration, installation, delivery).- Report forecasts of product orders and MRCs.- Oversee warranty controls.Requirements : - Degree in Telecommunications, Computer Science, Systems Engineering, or similar.- At least 5 years of experience in WAN network services.- High level of English (B2 / C1), both spoken and written.- Experience managing providers in the telecommunications industry.- Strong project and activity management skills.Benefits : - Permanent contract.- Flexible working hours.- Home office.- Get a Friend Program.- Internal development programs.- Ricoh Flex.- Ricoh Volunteering.- Ricoh Club.
Senior Project Leader • Madrid, Kingdom Of Spain, ES