General Manager Luxury Lifestyle Members Club in Ibiza

Job Description

Act as a professional operational leader, mentor, and positive innovator to support sales, company growth, and overall member and staff experience & retention.

Be present with guests and staff ´on the floor´ and lead from the front, as an example for the entire team.

Lead teams with high emotional intelligence, remaining composed, positive, and unflappable even in challenging moments.

Engage with the team, members, and guests in conversation, serving as a brand ambassador for the site to maintain a positive attitude and energy that supports enjoyable, memorable, and fun experiences.

Oversee team management, including but not limited to recruitment, onboarding, training, payroll, and disciplinary procedures.

Adhere to health and safety policies, ensuring compliance with all local standards and regulations.

Collaborate with the senior management team, Head Chef, and other departments to drive operational excellence, menu planning, sports and other event planning and execution, service standards, staffing, team structures, and developing quarterly and annual budgets.

Be part of the membership committee and be a driver to attract and sign up new members.

Oversee the weekly and quarterly events calendar planning and execution.

Contribute to the development of systems and processes to enhance business efficiency.

Review Profit and Loss (P&L) statements, budgets, and liaise with the finance manager and accounting office on accounts receivable, accounts payable, payroll,