Digital AEM Analyst

Description

This role focuses on managing and optimizing the Adobe Experience Manager (AEM) platform, including Sites and Digital Asset Management (DAM) functionalities. It ensures seamless performance, digital asset governance, and exceptional digital experience delivery. Collaborating with cross‑functional teams—including content creators, marketers, developers, and stakeholders—the role streamlines workflows, integrates digital tools, and fosters an efficient platform ecosystem. Additionally, the analyst supports Product Owners in overseeing digital service products from ideation to commercialization, advocating for customer needs, and contributing to product vision, strategy, and roadmaps.

Principle Duties

• The primary focus of this role is to work with Product Managers in the development of the necessary requirements and clarity to drive new digital Customer solutions into the market.
• Collaborate with stakeholders to support the ideation, development, and deployment of digital solutions aligned with business goals.
• Lead cross‑functional projects to refine concepts into structured IT requirements, ensuring alignment with product roadmaps.
• Translate customer needs and market intelligence into actionable insights and technical specifications.
• Develop and manage AEM platform functionalities, including workflows, metadata schemas, templates, and asset migration strategies.
• Collaborate with content creators, developers, and UX teams to streamline content publishing processes and enhance user experience.
• Support platform integrations with tools like Adobe Analytics, Target, and Workfront.
• Collaborate with information architects and structure digital assets within AEM DAM, Sites, adhering to metadata standards, taxonomy, and governance best practices.
• Oversee testing, define KPIs, and recommend enhancements to improve usability and customer satisfaction.
• Troubleshoot user problems and partner with technical teams to minimize system (both AEM Sites and DAM) disruptions.
• Provide training, documentation, and support to system users to promote best practices and efficient utilization of AEM.
• Conduct in-depth analysis of existing AEM supported applications with a deep understanding of the AEM platform.
• Groom, prioritize, and coordinate backlog tickets resolution with the IT team, aligning with the release schedule and team capacity.
• Work with the IT support team on AEM Service pack upgrades.
• Provide ongoing support to business users and bridge the communication with the tech team.
• Communicate with stakeholders to gather business requirements.
• Document requirements clearly through user stories, use cases, and functional descriptions with acceptance criteria.
• Define test scenarios and write UAT test cases to verify functionalities.
• Facilitate communication between business stakeholders, IT developers, and Platform owners throughout the whole release process.

Qualifications

We Offer

The position can be either hybrid or office‑based.

We offer extensive training and development opportunities to help you excel in your field, beginning with a comprehensive onboarding program to ensure a smooth transition into our team.

Agilent provides core global benefits to all staff, along with additional offerings, including a Stock Purchase Plan, Life Insurance, Pension, Healthcare, an Employee Assistance Program, holidays, and company activities.

We are also committed to promoting a healthy work‑life balance.

If you have any further questions regarding the application process, please contact the recruiter at .

Additional Details

Travel Required

Occasional

Shift

Day

Duration

No End Date

Job Function

Marketing

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