Data & Analytics Account Manager

Synvert ClearPeaks is a specialist consulting firm delivering services and solutions in "Everything Data" - Business Intelligence, Advanced Analytics, Big Data & Cloud, and Web & Mobile Applications. We are part of a strategic alliance with synvert, a group of six successful full-service Data & Analytics (D&A) consulting firms, with a clear goal to become one of EMEA's largest D&A consulting companies.

Our services are based on the latest market-leading enterprise technology platforms, and delivered by a dynamic team of expert consultants. Our strength lies in our ability to efficiently deliver customer insight and value, gained through our decades of experience with real-world challenges.

The Role

We are seeking a strategic and relationship-driven Account Manager to join our growing team. This role focuses on nurturing and expanding relationships with existing clients, ensuring consistent value delivery and long-term partnership success.

You will own account planning and execution, identifying growth opportunities, mitigating risks, and ensuring client satisfaction. This is an ideal role for someone with a strong customer focus and a track record of expanding business within an existing client base.

Responsibilities

• Serve as the main point of contact for a portfolio of key clients
• Develop and execute strategic account plans aligned with customer needs and company objectives
• Generate cross-sell and upsell opportunities to grow account revenue
• Collaborate with internal teams (Delivery, Marketing, Operations) to ensure quality of service and maintain high levels of client satisfaction and retention
• Identify innovation and potential offerings and accelerators within your portfolio of customers
• Track and report on account performance metrics and identify potential risks and proactively implement mitigation strategies

Requirements

Our offer to you!