IT Operations Manager

IT Operations Manager

We Are Waiting for You

Hi there!

I am Laura, the recruiter for this position. Nice to meet you!

First, a little bit about what I like the most about working at Zurich Technology Delivery Center : The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at Zurich !

First of all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group , a global leader in insurance, but this role specifically pertains to our Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting‑edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

What Can You Expect?

The main purpose of this role is to assist with Operational tasks and support the Operations Manager in order to maintain the team, applications and infrastructure running without issues and aligned with global Policies / Processes.

And you might be thinking : This is great, what will my day-to-day be like, at TDC? I’m glad you asked.

As an IT Operations Manager you will have the opportunity to :

• Support the Operations of the team ensuring the infrastructure is running smoothly and solving any issues that might arise as needed (both technical and administrative tasks)
• Support to ensure the application / infrastructure is compliant with governance standards and policies.
• Support in Incident Management, Problem Management and Change Management processes as required.
• Support in handling some external providers as required to ensure delivery and operation of the applications under the scope of the team.
• Support on application monitoring and reporting.

What Makes You a great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!

And… What Makes Us Special?

As well as a competitive salary and a yearly bonus , we offer :

Where Are We Located?

Barcelona, Poblenou.

We Are Waiting for You.

Can you see yourself in this role? Don’t wait any longer! Apply by sending your CV in English .

If not, no worries! We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.

At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race / ethnicity, religion, gender, sexual orientation, age, or disability.

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet .

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