Professional Services Engineer

About Netskope

Today theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Network and Data Security.

Since 2012 we have built the marketleading cloud security company and an awardwinning culture powered by hundreds of employees spread across offices in Santa Clara St. Louis Bangalore London Paris Melbourne Taipei and Tokyo. Our core values are openness honesty and transparency and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON) we strive to keep work fun supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope.

About the position :

Given our business model where our customers pay us over time Customer Success is absolutely vital to our customers deriving longterm value from our platform. To enhance our customers experience with Netskope we need experienced Professional Services Engineers to drive value and success for our customers.

Responsibilities include :

• Understand the customer requirements and deliverables and create a comprehensive Statement of Work (SOW)
• Present the Netskope cloud security assessments to Customer
• Create and deliver detailed and professional level documentation
• Understand System integration with SSO AD Proxies Cloud APIs VMs & Firewalls
• Create evaluation test plans and implement DLP solutions
• Self Project Manage and deliver services ontime
• Create training documentation and deliver handson training to the Customer
• Working closely with customers and their Technical Team

Job Requirements :

Education : :

LIAP1

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity / expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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Required Experience :

Unclear Seniority

Key Skills

Close Protection,Credit Control,Customer Service,Government,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1