Senior Account Manager

MarketLeap is an AI-driven platform to instantly scale e-commerce sales across all marketplaces. Our founders, former executives at Amazon and Rocket Internet, recognized that D2C brands only reach a small portion of the fragmented e-commerce market due to the complexity and inefficiencies of marketplaces. These challenges prevent D2C sellers from focusing on their core business, such as product development. To address this, we built a fully integrated software solution that empowers D2C brands to seamlessly scale across multiple marketplaces worldwide.

We aspire to shatter the e-commerce boundaries in the same transformative fashion that Amazon achieved for the retail landscape.

We're well-funded and backed by top investors and are now looking for a smart and ambitious Senior Account Manager to engage with and manage inspirational brands in MarketLeap’s portfolio across different e-commerce channels including Amazon, eBay, Bol, etc.

About You

Experience :

• 3+ years of relevant work experience, preferably in e-commerce or B2B SaaS.
• Proven track record in managing customer success processes, including coordination, training, performance management, joint planning, and cross-functional collaboration.
• Demonstrated ability to build scalable solutions to drive customer satisfaction.
• Proactive and action-oriented approach to addressing customer needs.
• Strong organizational skills with the ability to prioritize effectively in fast-paced environments.
• Strong data analysis skills to identify growth opportunities.
• Exceptional verbal and written communication skills, with the ability to present findings clearly to diverse audiences, including senior executives.
• Curious, independent, and problem-solving mindset with a passion for learning and impact-driven work.

What You’ll Be Doing

1. New Brands Onboarding :

2. Existing Brands Management :

What Success Looks Like

What’s In It For You

Budget for online courses, books, and conferences.

MultiSport card to access sports facilities.

Mental Wellness Program to support your well-being and self-care.

Flexible working hours and home office.

Our Values

At MarketLeap, we embrace long-term thinking, responsibility, and continuous learning. We foster a culture of collective ownership and accountability, where everyone contributes to our shared success. We believe in creating an inclusive and diverse environment where all voices are heard, and everyone can thrive.

Join us at MarketLeap and help revolutionize how D2C brands scale globally through cutting-edge technology, automation, and AI.

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