Senior Account Manager

We’re PayRetailers, and we offer cutting-edge payment solutions that empower businesses to succeed in Latin America & Africa.

Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.

Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments.

We're in the middle of an exhilarating growth spurt—expanding into new markets, evolving rapidly, and relentlessly pushing forward. To fuel this momentum, our Account Management team is on the hunt for a Senior Account Manager with a solid payments background who can help us achieve new heights.

We're looking for a driven professional who thrives on growing portfolios and is passionate about delivering results. You’ll take charge of our global merchants` portfolios, focusing on driving revenue and delivering outstanding service across the board.

In this role, you’ll work together with Sales, Operations, Marketing, Product, and Data teams, collaborating to elevate our product portfolio and redefine our value proposition.

What You’ll Do :

• Build strong, long-lasting client relationships and be their go-to expert.
• Own the client’s experiences needs, address pain points, and ensure satisfaction at every turn.
• Conduct business reviews to measure client success and optimize outcomes
• Spot opportunities for upselling and cross-selling , driving additional revenue with existing clients.
• Team up with Sales to craft and execute strategic plans that crush revenue targets.
• Keep your finger on the pulse of account performance —analyze data, share insights, and push for growth.
• Develop and implement strategies that maximize client engagement and boost retention.
• Be an industry expert - understand client goals and tailor innovative solutions.
• Report on health and performance , making sure we’re always on track.
• Stay ahead of the game - anticipate market changes and adjust strategies to keep clients ahead of the curve.

What We’re Looking For :

Bonus Points If You Have :

Why Join Us?

If you’re passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you!

Apply today and help us shape the future of the PayTech industry!

To get an idea of what life at PayRetailers is like, check out our Instagram and our About Us page.

Our commitment to diversity, equity & inclusion

At PayRetailers, diversity, equity, and inclusion aren't just values – they're fundamental to who we are. We're dedicated to fostering an environment where every individual feels valued, respected, and empowered to bring their authentic selves to work. We welcome applicants from all backgrounds and identities, recognizing that diversity drives innovation and strengthens our team.

So, if you're passionate about making a difference and excited about the role, we encourage you to apply. Join us in building a global company where everyone can thrive and feel proud to belong.

Please feel free to include your pronouns in your application (e.g. she / her, he / him, they / them, etc.).

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PayRetailers, as the Controller when you apply directly with us and as the Processor when we act on behalf of the companies to whom we provide services, informs you that we comply with the GDPR regulations set by the EU, in addition to the personal data legislation of the countries where we operate, therefore we inform you that your personal data provided will be processed for our selection processes in accordance with our Privacy Policy :

Do you have the legal right to work in Spain?

Are you located in Madrid?

How many years of experience as an Account Manager do you have in fast-paced B2B payments in Fintech environments? Please specify.

How many years of experience do you have managing global accounts? Please specify the industry.

Do you have any experience in Gambling or Forex industries? Please specify.

Do you have any product knowledge in Forex, Gaming or Ecommerce? Please specify.

What is your salary expectation? (Gross annual salary in role location's currency)

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