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Technical Support Specialist
beBeeSupportMadrid, EspañaHace 1 día
Descripción del trabajoAn individual training budget. Flexible working hours. A flexible remuneration package. Discounts at sports centers. Free private health insurance. Regular feedback and team building opportunities.
Seeking a skilled technical support specialist to provide high-quality assistance to end-users.
Job Description
This role involves delivering IT support for issues related to computers, printers, hardware, and software. Responsibilities include providing walk-up assistance to employees, logging and resolving tickets, creating knowledge base articles, and managing inventory.
Key Skills and Qualifications
To be successful in this position, you will require :
- Prior experience in IT support, both onsite and remote.
- Solid knowledge of hardware and software troubleshooting in corporate environments.
- Strong documentation and communication skills.
- A customer-oriented, proactive, and team-focused attitude.
Benefits
We offer a comprehensive package including :
About Us
We are a technology company committed to innovation and excellence. We prioritize knowledge exchange and community involvement.
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Technical Support Specialist • Madrid, España
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