Spanish Advertise Support Specialist (onsite in Lisbon) with Relocation package

Spanish Advertise Support Specialist (onsite in Lisbon) with Relocation package

Overview

We?re Hiring : Advertisers Support Specialist, Spanish Market (Lisbon, Portugal)

Are you passionate about online advertising and digital innovation? We are seeking an Advertisers Support Specialist to provide top-tier service to small and medium businesses using advertising products on a major social media platform (including Facebook and Instagram).

As an Operations Customer Expert on the Advertisers Support Team for Meta, you will support businesses using Facebook and Instagram advertising. Your role focuses on assisting advertisers and agencies with post-sales support, technical troubleshooting, and maximizing their use of Meta's advertising tools.

You will work as part of a multilingual, collaborative support team, helping clients resolve issues and improve campaign performance in a dynamic and fast-paced environment.

Responsibilities

• Deliver post-sales support via chat, email, and phone to Spanish and English-speaking advertisers.
• Provide technical assistance, bug reporting, and product usage guidance.
• Support clients with their advertising journey by explaining tools, metrics, and strategies.
• Offer pre-sales and post-sales advice to help advertisers optimize their campaigns.
• Identify and address common issues across advertisers to improve experience and performance.
• Collaborate with internal teams to ensure high customer satisfaction and engagement.

Your Profile

Working Conditions

Compensation & Benefits

Relocation package

If you're eager to grow in the digital advertising industry and contribute to a dynamic support team helping businesses across the globe, this is your opportunity.

Apply now!

Required Skills

Relocation Online Marketing Operations Chat Technical Assistance Utilities Spanish Hiring Salary Onboarding Customer Support Compensation Instagram Metrics Advertising Campaigns Facebook Insurance Digital Marketing Customer Satisfaction Social Media Troubleshooting Email Marketing Customer Service English Training Sales Communication

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