Customer service (m / f / d) - valencia - german speaking

Cabka develops clever and transformative solutions for shipping goods around the world. We take plastic waste and transform it into reusable transport packaging. This is how we turn the used into the useful. Transformation is our power because we know that while resources are limited, possibilities are endless. Together with our customers, we transform entire supply chains and beyond, combining technology, innovation, and sustainability. To us, success means creating solutions that are optimal for our clients and for the planet. In Cabka we believe that every transformation starts with a group of passionate, dedicated, and innovative people. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values RESPECT, PASSION, CREATIVITY, ACCOUNTABILITY.In this exciting role, you will Support the field service in the area of responsability including data management in CRM SystemProcess orders from order confirmation to handover to logistics / shipping and final invoicing Telephone communication and written correspondence with customersCreate and active tracking of outstanding sales offers Contribute to a smooth process from the preparation of the offer to the delivery of the goods Telephone advice to existing and potential customers on product issuesEntry and coordination of delivery schedules Creation of offers and statisticsSupport in handing complaintsAddress customers in the event of payment delaysProcess intercompany ordersOther Administrative tasksYour profileDegree in Business Economics / Organization Management / Digital Management / Supply Chain or similar majorsFluent in English and German (C1 or higher), both written and spoken (additional languages, such as Spanish, are advantageous)Strong experience in Customer Service / Backoffice ManagementExperience in B2 B business / industrial environment beneficialExperience in international matrix environment a plusHigh Customer and Service orientation Ability to work independently, as well as part of a team in a fast-paced environment - Independent, self-motivated, and structured work styleStrong communication skills (internal and externally)Persistence mixed with a high level of motivational skills and enthusiasm - Intercultural competenceOutcome-oriented approach and analytical skillsIntercultural competenceWhat we offerIndependent work with lots of flexibility and creative freedomIndividual opportunities for further trainingPermanent employment contract and attractive compensationA great team with strong collegial supportFlat hierarchies, a respectful leadership culture, and an open working atmosphereA crisis-proof medium-sized company in a future-oriented industryInteresting additional benefits : in-office gym, free hot & cold drinksWe embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants as well as our employees – regardless of gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. Are you an innovative out-of-the-box thinker with a passion for changing the world to the better tomorrow? Then we are looking forward to your application! Please use our online application form to apply.