Robotics Solutions Engineer

Robotics Solutions Engineer

Join Allianz Partners as the Robotic Process Automation Solution Engineer and drive our digital transformation! You will be at the forefront of providing automation solutions to our operations, identifying processes suitable for automation, implementing automation solutions, managing the pipeline, conducting tests, overseeing rollouts and providing ongoing monitoring and control of all automated processes.

Key Responsibilities

• Pre-Development : Support the business unit in identifying suitable processes which can be automated using Data Analytics and Process Mining techniques
• Work with the local end-2-end teams to validate appropriateness for automation
• Facilitate workshops and requirements clarification meetings
• Ensure right level of detail is available for the process for automation
• Actively support business units in identifying value and benefit of the initiative (ROI)
• Identify potential delivery risks and devise strategies for mitigation
• Development : Lead the programming processes using RPA tools to develop the automation, integrating Cognitive Automation capabilities where appropriate
• Ensures project deliverables and implementation meet technical requirements
• Test the outputs of the automation
• Provide ongoing status report on progress of the initiatives
• Assist the business with the development of user acceptance tests and verification of issues
• Facilitate the Q&A process to ensure that the solution delivered will meet business needs and expectations
• Assist with the delivery of training material and process or procedure documentation
• Maintenance & Monitoring : Monitor and control the RPA processes to ensure ongoing operation using MLOps principles
• Quickly respond to errors and issues, analyzing for root cause and activating process for rectification
• Regularly report on local resource utilization and availability, performance status of RPA solution, pipeline opportunities and potential risks & blockers for RPA solution rollouts
• Support local incident and bug management, aligning with the RPA Service & Demand Manager as needed
• Framework : Actively contribute towards the development for a global RPA framework with specific adjustments to the respective country
• Develop jointly with the global team library of scalable automation solutions to be extended across regions, incorporating Artificial Intelligence capabilities where beneficial
• Exchange knowledge and expertise within regional and global network to improve and standardize RPA development
• Relationship Management : Build strong relationships through engagement with local lines of business (customers), colleagues, project managers and other key stakeholders across all stages of the project
• Work collaboratively with all stakeholders to facilitate and positively influence solution development and operational support
• Actively co-ordinate working relationships with all stakeholders to ensure that all initiative deliverables are within scope and of quality and estimated cost
• Proactively engage with global RPA peers during the solution design process to ensure that practical, achievable and cost effective solution options are being presented to the business
• Collaborate with project owners and sponsors for sign-off of requirements, UAT plans and scripts and other business related documents

What You Bring

What We Offer

We empower and encourage you with your personal and professional development ensuring you take control by offering a large variety of courses and targeted development programs. In a global environment where international mobility and career progression are encouraged, caring for your health and wellbeing is a key priority. Work Well programs provide peace of mind and you have flexibility in planning and arranging for a better work‑life balance.

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