Account Manager - German Speaker

Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre-vetted drivers and riders quickly and efficiently.

Our mission is simple — to make hiring in the service industry smarter, faster, and more sustainable. We combine technology, marketing, and human expertise to meet clients’ recruitment targets while empowering jobseekers to upskill and succeed.

Role Overview

We’re looking for an energetic and target-driven Account Manager to join our team. In this role, you’ll be the main point of contact for our corporate clients, ensuring their monthly driver hiring goals are met — and exceeded.

You’ll coordinate between our clients and internal teams (Marketing, Product, and Call Center) to ensure a steady pipeline of qualified drivers. You’ll gather client feedback, monitor candidate progress, and create clear, data-driven reports to showcase performance and improvement opportunities.

This is a client-facing role that blends relationship management, recruitment operations, and strategic communication — perfect for someone who thrives in a fast-paced, mission-driven environment.

Key Responsibilities

• Manage relationships with assigned delivery, mobility, and logistics clients.
• Receive and execute on monthly driver hiring targets for each account.
• Collaborate closely with Marketing to generate leads, Product to optimize candidate flows, and Call Center teams to ensure conversions.
• Track recruitment funnels to ensure hiring targets are achieved on time.
• Act as the primary point of contact for clients — providing regular updates, insights, and proactive communication.
• Gather detailed feedback from clients on candidate quality, fit, and onboarding outcomes.
• Prepare weekly and monthly performance reports for both internal and client stakeholders.
• Identify and implement improvements to boost conversion rates and client satisfaction.
• Represent Service Club professionally as a trusted recruitment partner in every interaction.

Requirements

Education & Experience :

A Bachelor’s degree in Business, Human Resources, Marketing, or a related field is preferred, but we also value hands-on experience in recruitment, client management, or delivery operations. If you have successfully managed client accounts or hiring pipelines — especially in the mobility, logistics, or delivery sectors — we’d love to hear from you.

What We Offer

Why Join Us

At Service Club, talent comes first. We are committed to equal opportunity employment, regardless of race, color, religion, gender, sexual orientation, age, gender identity, or disability.

If you want to be part of a fast-growing company and leave your mark in the world of workforce mobility… We are looking for you!