Job Description :We are seeking a skilled professional to fill the role of Solution Architect , responsible for leading the implementation of system solutions and ensuring their seamless integration.
This is an exciting opportunity for someone with a strong background in technical solution delivery, client interface management, and team collaboration.
- Main Responsibilities :
- Act as primary point of contact for clients, gathering requirements and translating them into actionable plans for the technical team.
- Maintain, support, and enhance existing systems, including configuration, setup, and upgrades.
- Provide second-line support for client issues via the helpdesk.
- Oversight and contribution to validation documentation, training materials, and system administration.
- Manage the onboarding process for new clients, ensuring successful implementation and post-go-live stabilization.
- Participate in audits and inspections where system expertise is required.
- Potential for growth into mentoring or leadership roles.
- Key Skills & Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 5 years of experience in technical solution delivery, preferably in a SaaS environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and analytical mindset.
- Ability to work independently and collaboratively within a team.
- Benefits :
A competitive salary package and opportunities for career growth and development in a dynamic and supportive environment.
- About Us :
We are a leading provider of innovative software solutions, committed to delivering exceptional value to our clients through our expertise and dedication.