Senior Technical Solution Specialist

We are seeking a skilled professional to fill the role of Solution Architect , responsible for leading the implementation of system solutions and ensuring their seamless integration.

This is an exciting opportunity for someone with a strong background in technical solution delivery, client interface management, and team collaboration.

• Main Responsibilities :
• Act as primary point of contact for clients, gathering requirements and translating them into actionable plans for the technical team.
• Maintain, support, and enhance existing systems, including configuration, setup, and upgrades.
• Provide second-line support for client issues via the helpdesk.
• Oversight and contribution to validation documentation, training materials, and system administration.
• Manage the onboarding process for new clients, ensuring successful implementation and post-go-live stabilization.
• Participate in audits and inspections where system expertise is required.
• Potential for growth into mentoring or leadership roles.
• Key Skills & Qualifications :
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 5 years of experience in technical solution delivery, preferably in a SaaS environment.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and analytical mindset.
• Ability to work independently and collaboratively within a team.
• Benefits :

A competitive salary package and opportunities for career growth and development in a dynamic and supportive environment.

• About Us :

We are a leading provider of innovative software solutions, committed to delivering exceptional value to our clients through our expertise and dedication.