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Flagship Store

Flagship Store

Etnia Barcelona SLBarcelona, Kingdom Of Spain, España
Hace más de 30 días
Descripción del trabajo

Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson’s School of Design. As a design student, Jacobs was the recipient of some of the School’s highest honors, including design student of the year.

In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.

Objective of the role

As a Sales Ambassador in our La Roca, Barcelona store, you will be an ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Job responsibilities

Main Responsibilities

Brand Ambassador

  • Excite and instill passion and pride for the brand
  • Embed the brand image for customers and the store team with a strong understanding of the brand DNA
  • Lead by example, demonstrating role model behaviour that consistently represents the brand, adhering to dress codes and appearance guidelines

General Store VM / Client Management

  • Follow visual merchandising guidelines to promote the brand image
  • Enhance customer service standards to ensure the best client experience
  • Sales / Business Monitoring

  • Welcome all clients to ensure they feel comfortable and educate them about the brand
  • Build and maintain relationships with clients
  • Introduce additional complementary products tailored to clients and share product knowledge to drive sales and meet targets
  • Process sales confidently and professionally
  • Gather CRM details to expand your client database
  • Stay updated on fashion trends to improve product knowledge
  • Research all product lines regularly
  • Adhere to all company policies and procedures
  • Support stock control and management
  • Profile

    Profile

  • At least 2 years of sales experience in a luxury, high-fashion environment
  • Experience selling RTW / LG
  • Passion for fashion and sales
  • Commitment to achieving and exceeding targets while focusing on customer needs and experience
  • Excellent personal presentation as a Marc Jacobs Brand Ambassador
  • Understanding of retail KPIs
  • Fluent in English;
  • additional languages are a plus

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    Store • Barcelona, Kingdom Of Spain, España